Act! vs. Zendesk Sell: Which is Best? - TopAdvisor

Act! vs. Zendesk Sell: Which is Best?

Act! vs. Zendesk Sell Best Overall: Act!

In our comparison of Act! vs. Zendesk Sell, Act! is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Zendesk Sell Quick Info
TA Score:
8.2
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Zendesk Sell Pricing
Sell Team
$20
per user / per month
Sell Growth
$49
per user / per month
Sell Professional
$99
per user / per month
Sell Enterprise
$150
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Enrichment Credits
  • Lead Prospecting Credits
  • Call Recording
  • Dashboard
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Notes
  • SMS
  • Email
Zendesk Sell Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Enrichment Credits
  • Lead Prospecting Credits
  • Call Recording
  • Dashboard
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Notes
  • SMS
  • Email

Alternatives

Act! Alternatives
8.5
Zendesk Sell Alternatives
8.5
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Act! vs. Zendesk Sell: Detailed Comparison

Act! vs. Zendesk Sell Best Features & Functionality: Act!

Act! vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Zendesk Sell, Act! offers more of the most popular features and tools than Zendesk Sell.

Act! vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of Act! vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to Act!'s starting cost of $30/month.

Act! vs. Zendesk Sell Best Usability: Act!

Our comparison of Act! vs. Zendesk Sell shows that Act! scores higher in usability for learning curve, quality of support, ease of admin. Zendesk Sell scores higher in ease of use, meets requirements, setup & support, but Act! has the best scores overall for system usability.

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