In our comparison of BMC Helix vs. ServiceDesk Plus, ServiceDesk Plus is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
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BMC Helix vs. ServiceDesk Plus both offer a strong set of features and functionality including Systems/Administrative, Configuration Management, Project Management Features, Help Desk Features, Workflow Automation, Reporting & Analytics, Cybersecurity Features, Cloud Management, Chat/IM Management, Network Management, Resource Management, Application Management, Asset Management, Third-Party Integrations, Reminders/Alerts, Supported Technologies, After-Sales Service, Governance, Risk, & Compliance (GRC), Content Management. In our feature comparison of BMC Helix vs. ServiceDesk Plus, BMC Helix offers more of the most popular features and tools than ServiceDesk Plus.
In our pricing comparison of BMC Helix vs. ServiceDesk Plus, ServiceDesk Plus's pricing starts at $10/month and is more affordable compared to ServiceDesk Plus's starting cost of $10/month.
Our comparison of BMC Helix vs. ServiceDesk Plus shows that ServiceDesk Plus scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. BMC Helix scores higher in , but ServiceDesk Plus has the best scores overall for system usability.
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