Freshservice vs. HCL SX: Which is Best? - TopAdvisor

Freshservice vs. HCL SX: Which is Best?

Freshservice vs. HCL SX Best Overall: Freshservice

In our comparison of Freshservice vs. HCL SX, Freshservice is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshservice Quick Info
TA Score:
7.9
Pricing Score:
7.1
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
HCL SX Quick Info
TA Score:
7.9
Pricing Score:
7.1
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Freshservice Pricing
Starter
$19
per user / per month
Growth
$49
per user / per month
Pro
$95
per user / per month
Enterprise
$119
per user / per month
HCL SX Pricing
Price Range
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* Vendor does not share prices.

Features

Freshservice Features
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • Knowledge Base
  • SLA Management
  • Segmentation/Grouping
  • Sandbox
  • Role Based Access Control (RBAC)
  • Request Management
  • Release Management
  • Portfolio Management
  • Issue Management
  • Task Automation
  • Incident Automation
  • Cloud Monitoring
  • Infrastructure Monitoring
HCL SX Features
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • Knowledge Base
  • SLA Management
  • Segmentation/Grouping
  • Sandbox
  • Role Based Access Control (RBAC)
  • Request Management
  • Release Management
  • Portfolio Management
  • Issue Management
  • Task Automation
  • Incident Automation
  • Cloud Monitoring
  • Infrastructure Monitoring

Alternatives

Freshservice Alternatives
HCL SX Alternatives
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Freshservice vs. HCL SX: Detailed Comparison

Freshservice vs. HCL SX Best Features & Functionality: HCL SX

Freshservice vs. HCL SX both offer a strong set of features and functionality including Systems/Administrative, Project Management Features, Help Desk Features, Workflow Automation, Reporting & Analytics, Incident Management, Asset Management, Task Management, Data Management, Customizable Items, Reminders/Alerts, Cybersecurity Features, Supported Technologies, After-Sales Service. In our feature comparison of Freshservice vs. HCL SX, HCL SX offers more of the most popular features and tools than Freshservice.

Freshservice vs. HCL SX Best Pricing: HCL SX

In our pricing comparison of Freshservice vs. HCL SX, HCL SX's pricing starts at N/A/month and is more affordable compared to HCL SX's starting cost of N/A/month.

Freshservice vs. HCL SX Best Usability: HCL SX

Our comparison of Freshservice vs. HCL SX shows that HCL SX scores higher in usability for . Freshservice scores higher in , but HCL SX has the best scores overall for system usability.

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