NinjaOne vs. ServiceDesk Plus: Which is Best?

NinjaOne vs. ServiceDesk Plus: Which is Best?

NinjaOne vs. ServiceDesk Plus Best Overall: NinjaOne

In our comparison of NinjaOne vs. ServiceDesk Plus, NinjaOne is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

NinjaOne Quick Info
TA Score:
9.2
Pricing Score:
8.2
Feature Score:
9.0
Usability Score:
8.6
Company Size:All Sizes
Platforms:
ServiceDesk Plus Quick Info
TA Score:
8.7
Pricing Score:
8.5
Feature Score:
8.2
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

NinjaOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

ServiceDesk Plus Pricing
Standard (Cloud)
$10
per user / per month
Standard (On-Premise)
$120
per user / per month
Professional (Cloud)
$21
per user / per month
Professional (On-Premise)
$248
per user / per month
Enterprise (Cloud)
$50
per user / per month
Enterprise (On-Premise)
$598
per user / per month

Features

NinjaOne Features
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • IT Infrastructure Management (ITIM)
  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Administrator Management
  • Administrator Console
  • Agent Management
  • Agent Console
  • Centralized Console
  • Storage
  • Command Line Provisioning
  • System Diagnostics
  • User Provisioning/Deprovisioning
  • Role Based Access Control (RBAC)
ServiceDesk Plus Features
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • IT Infrastructure Management (ITIM)
  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Administrator Management
  • Administrator Console
  • Agent Management
  • Agent Console
  • Centralized Console
  • Storage
  • Command Line Provisioning
  • System Diagnostics
  • User Provisioning/Deprovisioning
  • Role Based Access Control (RBAC)

Alternatives

NinjaOne Alternatives
ServiceDesk Plus Alternatives
Add to Compare

Add suggested to comparison

NinjaOne vs. ServiceDesk Plus: Detailed Comparison

NinjaOne vs. ServiceDesk Plus Best Features & Functionality: NinjaOne

NinjaOne vs. ServiceDesk Plus both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Help Desk Features, Incident Management, Cybersecurity Features, Network Management, Chat/IM Management, Device Management, Conferencing Capabilities, File Management, Collaboration Tools, Reminders/Alerts, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Cybersecurity Protection Types. In our feature comparison of NinjaOne vs. ServiceDesk Plus, NinjaOne offers more of the most popular features and tools than ServiceDesk Plus.

NinjaOne vs. ServiceDesk Plus Best Pricing: ServiceDesk Plus

In our pricing comparison of NinjaOne vs. ServiceDesk Plus, ServiceDesk Plus's pricing starts at $10/month and is more affordable compared to ServiceDesk Plus's starting cost of $10/month.

NinjaOne vs. ServiceDesk Plus Best Usability: NinjaOne

Our comparison of NinjaOne vs. ServiceDesk Plus shows that NinjaOne scores higher in usability for setup & support, quality of support, ease of admin. ServiceDesk Plus scores higher in ease of use, meets requirements, learning curve, but NinjaOne has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.