3CLogic

3CLogic

TA Score

8.0

Top 3CLogic Features

What are the Best 3CLogic Features?

Phone System Features

Inbound Calling
Outbound Calling
Softphone

Call Management & Administration

Call Back
Automatic Call Distribution (ACD)
IVR
Screenpops
Progressive Dialing

Call Routing Types

Skills-Based Routing
Event-Driven Routing

Customer Management

Customer Profiling

Reporting & Analytics

Call Log Reports
Performance Evaluations
Quality Monitoring
Supervisor Reports

Chat/IM Management

Chatbots

Language & Speech

Speech-to-Text

Customizable Items

Custom Workflows
Custom Reports

Collaboration Tools

Notes

Governance, Risk, & Compliance (GRC)

Quality Management

Integration Options

Computer Telephony Integration (CTI)

Third-Party Integrations

SugarCRM
SAP
ServiceNow
Dynamics 365

Popular 3CLogic Comparisons

RingCentral Contact Center

Salesforce Service Cloud

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Best 3CLogic Alternatives

9.3

9.2

RingCentral Contact Center

9.0

Salesforce Service Cloud

8.9

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