Altitude

Altitude

TA Score

7.9

Top Altitude Features

What are the Best Altitude Features?

Call Management & Administration

Voicemail
IVR
Auto Attendant

Call Routing Types

Skills-Based Routing
Event-Driven Routing
Data-Driven Routing
Queue-Based Routing
Time of Day Routing
Omnichannel Routing
Voicemail Routing

Supported Channels

Voice
Chat/IM
SMS
Email
Social Media

Chat/IM Management

Chatbots

Help Desk Features

Ticket Lifecycle Management

Reporting & Analytics

Call Analytics
Voice Analytics
Quality Monitoring
CX Analytics
Email Reports

Language & Speech

Speech-to-Text
Speech Recognition

Enhancements & Personalization

HD Voice

Collaboration Tools

Gamification

Systems/Administrative

Agent Management

Governance, Risk, & Compliance (GRC)

Quality Management

Third-Party Integrations

Salesforce
SAP
Oracle
Dynamics 365

Compliance Accreditations

GDPR

Supported Technologies

Artificial Intelligence (AI)

After-Sales Service

Email Support
FAQs

Popular Altitude Comparisons

RingCentral Contact Center

Salesforce Service Cloud

More popular comparisons

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Best Altitude Alternatives

9.3

9.2

RingCentral Contact Center

9.0

Salesforce Service Cloud

8.9

More Alternatives

Explore Articles

The right software for your business

Get your personalized recommendations now.