Avoxi

Avoxi

TA Score

8.6

Top Avoxi Features

What are the Best Avoxi Features?

Phone System Features

Local Calling
Local Numbers
SIP Trunking
Bring Your Own Carrier (BYOC)

Call Management & Administration

Caller ID
Call Forwarding
Call Hold
Call Transfer
Call Back
Call Queue
Call Barge
Call Whisper
Click-to-Call
Voicemail
Ring Groups
Number Porting
Number Black/White List
Concurrent Call Sessions
Call Flow

Call Routing Types

Skills-Based Routing

Supported Channels

SMS
Email

Reporting & Analytics

Call Analytics
Quality Monitoring
Email Reports
Call Monitoring
IVR Reports
Fraud Detection

Language & Speech

Transcriptions

Customizable Items

Custom Dispositions

Collaboration Tools

Notes
Virtual Assistant

Systems/Administrative

Knowledge Base
SLA Management
Storage

Data Migration

Data Export

Identity and Access Management (IAM)

Single Sign-On (SSO)

Cybersecurity Features

Encryption

Third-Party Integrations

Salesforce
Zendesk
Twilio

Microsoft 365

Microsoft Teams

Compliance Accreditations

HIPAA
GDPR

After-Sales Service

Chat Support
Technical Support

Limits

User Limit

Popular Avoxi Comparisons

RingCentral Contact Center

Salesforce Service Cloud

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