BIGContacts

BIGContacts

TA Score

7.9

Top BIGContacts Features

What are the Best BIGContacts Features?

Customer Management

Customer Profiling
Customer Journey Mapping
Customer Lifecycle Management
Case Management
Pipeline Management
Deal Management
Account Management
Territory Management
Up-Sell/Cross-Sell Management
Complaint/Feedback Management

Lead Management

Lead Generation
Lead Distribution
Lead Aggregation
Lead Attribution
Lead Nurturing

Contact Management

Contact Database
Contact Groups
Contact Sharing
Contact Refresh
Ideal Contact Methods
Contact Lifecycle Management

Reporting & Analytics

Sales Analytics
Marketing Analytics
Data Visualization
Performance Evaluations
Dashboard
Campaign Monitoring
Lead and Opportunity Tracking
Data Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
360° Customer View
Task Tracking

Workflow Automation

Email Automation
Automated Onboarding

Supported Channels

Chat/IM
Email
Website

Campaign Types

Email Campaigns
Drip Campaigns

Conferencing Capabilities

Meeting Invitations

Email Management

Email Composer
Email Forwarding
Email Routing
Email Previewing
Group Email

Report Management

Report Filters

Customizable Items

Custom Alerts
Custom Fields
Custom Templates

Drag-and-Drop Builders/Designers

Dashboard Builder
Workflow Builder
Form Builder

Reminders/Alerts

SLA Alerts
Data Alerts
Email Alerts
Task Notifications

Systems/Administrative

Storage
Segmentation/Grouping

Sync/Refresh

Contact Sync
Calendar Sync

Project Management Features

Workflow Management
Team Management

Data Management

Data Discovery
Data Lifecycle Management

Data Migration

Data Import
Data Export

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
Multi-Factor Authentication (MFA)

Cybersecurity Features

Data Security
Filtering

Third-Party Integrations

Salesforce
Mailchimp
Zendesk
HubSpot
Keap
Shopify
ActiveCampaign
QuickBooks
Skype
FreshBooks

Microsoft 365

Microsoft Outlook

Google Workspace

Google Contacts

Adobe

Adobe Marketo

Compliance Accreditations

GDPR

Limits

Form Limit

After-Sales Service

Phone Support
Email Support
Chat Support
Web Support
Technical Support
24/7 Support
Dedicated Account Manager
Customer Onboarding

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