ConnectWise ScreenConnect
ConnectWise ScreenConnect
TA Score
9.0

ConnectWise ScreenConnect Overview

What is ConnectWise ScreenConnect?

ConnectWise ScreenConnect is a remote support and remote access software that empowers IT professionals to deliver efficient remote assistance to clients and employees. The software's user-friendly interface and comprehensive feature set make it a preferred choice for businesses of all sizes. 

ScreenConnect stands out for its exceptional support services. The company provides extensive resources such as documentation, tutorials, and forums to assist users in maximizing the software's potential. Furthermore, their dedicated support team is available 24/7, ready to promptly address any inquiries or concerns. With their expertise and commitment to customer satisfaction, the ConnectWise support team ensures users receive tailored solutions to meet their specific requirements.

In addition to its exceptional support, ScreenConnect prioritizes robust security features. The software implements industry-standard encryption protocols to safeguard all data transmitted between the remote computer and the support technician. This powerful security framework guarantees the protection and confidentiality of sensitive information. 

ScreenConnect is ideal for businesses seeking a reliable and secure remote support solution. Its excellent support services and robust security features make it a valuable asset for organizations of any size. Whether you are a small business or a large enterprise, ConnectWise ScreenConnect is the comprehensive solution to your remote support needs.


ConnectWise ScreenConnect Awards

2024
All Years
ConnectWise ScreenConnect - Editors Choice 2024

Company:ConnectWise, LLC.
Categories:Remote Support
Platforms:

ConnectWise ScreenConnect Pricing


Remote Support One
$28
per user / per month
ConnectWise ScreenConnect Pricing Details

ConnectWise ScreenConnect Key Features


Remote Support Features

  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Co-Browsing
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing
  • Streaming

Chat/IM Management

  • Group Chat
  • Private Chat
ConnectWise ScreenConnect Features Details

ConnectWise ScreenConnect Media


ConnectWise ScreenConnect Videos

ConnectWise ScreenConnect TopAdvisor Score

9.0
What is this?

The Average TopAdvisor score for the Remote Support category is 8.7

ConnectWise ScreenConnect Editors Score

  • Ease of Use
    8.2
  • Meets Requirements
    8.6
  • Learning Curve
    8.4
  • Setup & Support
    9.1
  • Quality of Support
    7.7
  • Ease of Admin
    7.5

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