CrossEngage
CrossEngage
TA Score
7.3

Top CrossEngage Features

What are the Best CrossEngage Features?


Data Management

  • Data Mapping
  • Data Drilling
  • Data Mining
  • Data Modeling

Data Migration

  • Data Export

Reporting & Analytics

  • Forecasting
  • CX Analytics
  • Behavioral Analytics
  • Executive Summary
  • Conversation Analytics
  • Engagement Analytics
  • Lifetime Value (LTV) Reports
  • Impact Analysis
  • Audience Analytics
  • 360° Customer View
  • Quarterly Reviews

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Conversation Intelligence (CI)
  • Natural Language Processing (NLP)
  • Robotic Process Automation (RPA)

Customer Management

  • Customer Journey Mapping

Workflow Automation

  • Email Automation

Drag-and-Drop Builders/Designers

  • Conversation Flow Builder
  • Campaign Builder
  • Report Builder
  • Workflow Builder

Systems/Administrative

  • Segmentation/Grouping
  • Low-Code/No-Code Development

Cybersecurity Features

  • Encryption

Integration Options

  • APIs
  • SDKs

Third-Party Integrations

  • Google Tag Manager

Compliance Accreditations

  • GDPR
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