CTM
CTM
TA Score
7.9

CTM Overview

What is CTM?

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results.

Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.


CTM Pricing


Marketing Lite
$65
per month
CTM Pricing Details

CTM Key Features


Reporting & Analytics

  • ROI Reports
  • Call Log Reports
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • Geographical Reporting
  • Sentiment Analysis
  • Lead and Opportunity Tracking
  • Conversation Analytics
  • Engagement Analytics
  • Agent Analytics
  • Conversion Analytics
  • Lead Scoring
  • Call Monitoring
  • Call Scoring
  • Dynamic Number Insertion (DNI)
  • Call Summary
  • Engagement Scoring

Recording

  • Call Recording

Call Management & Administration

  • Call Forwarding
  • Call Transfer
  • Call Queue
  • Call Barge
  • Call Whisper
  • Voicemail
  • Automatic Call Distribution (ACD)
  • Ring Groups
  • IVR
  • Auto Attendant
  • Voice Assistant
  • Progressive Dialing
  • Predictive Dialing
  • Number Porting
  • Call Scripting
CTM Features Details

CTM Media


CTM Videos

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Best CTM Alternatives

The right software for your business

Get your personalized recommendations now.