Liveops

Liveops

TA Score

7.8

Top Liveops Features

What are the Best Liveops Features?

Phone System Features

Inbound Calling
Outbound Calling

Call Management & Administration

Voicemail
IVR
Auto Attendant

Call Routing Types

Omnichannel Routing
Voicemail Routing

Customer Management

Case Management

Supported Channels

Voice
Chat/IM
SMS
Email
Social Media

Chat/IM Management

Chatbots

Conferencing Capabilities

Audio Conferencing
Video Conferencing

Language & Speech

Speech-to-Text

Customizable Items

Custom Reports

Systems/Administrative

Knowledge Base
Agent Management

Cybersecurity Features

Data Security

Course Management

Course Library

Workforce Optimization

Performance Management

After-Sales Service

Email Support
Chat Support
FAQs

Popular Liveops Comparisons

RingCentral Contact Center

Salesforce Service Cloud

More popular comparisons

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Best Liveops Alternatives

9.3

9.2

RingCentral Contact Center

9.0

Salesforce Service Cloud

8.9

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