UserVoice
UserVoice
TA Score
6.6

Top UserVoice Features

What are the Best UserVoice Features?


Customer Management

  • Case Management
  • Complaint/Feedback Management

Survey Management

  • Create Surveys

Reporting & Analytics

  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Trend Reports

Drag-and-Drop Builders/Designers

  • Dashboard Builder

Supported Technologies

  • Conversation Intelligence (CI)
  • Natural Language Processing (NLP)

Supported Channels

  • Email

Data Management

  • Data Merge

Systems/Administrative

  • Segmentation/Grouping
  • Low-Code/No-Code Development

Integration Options

  • APIs

Third-Party Integrations

  • Salesforce
  • Jira
  • Zendesk
  • Slack

Microsoft 365

  • Microsoft Teams

Identity and Access Management (IAM)

  • Single Sign-On (SSO)

Cybersecurity Features

  • Data Security

Compliance Accreditations

  • SOC 1
  • SOC 2 Type 2
  • GDPR
  • PCI

After-Sales Service

  • Premium Support

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