In our comparison of 8x8 Contact Center vs. Five9, Five9 is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
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8x8 Contact Center vs. Five9 both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Chat/IM Management, Collaboration Tools, Systems/Administrative, Governance, Risk, & Compliance (GRC), After-Sales Service. In our feature comparison of 8x8 Contact Center vs. Five9, Five9 offers more of the most popular features and tools than 8x8 Contact Center.
In our pricing comparison of 8x8 Contact Center vs. Five9, Five9's pricing starts at N/A/month and is more affordable compared to Five9's starting cost of N/A/month.
Our comparison of 8x8 Contact Center vs. Five9 shows that Five9 scores higher in usability for ease of use, learning curve, setup & support, quality of support. 8x8 Contact Center scores higher in meets requirements, ease of admin, but Five9 has the best scores overall for system usability.
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