In our comparison of 8x8 Contact Center vs. LiveVox, LiveVox is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
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8x8 Contact Center vs. LiveVox both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Supported Channels, Chat/IM Management, Reporting & Analytics, Language & Speech, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies. In our feature comparison of 8x8 Contact Center vs. LiveVox, LiveVox offers more of the most popular features and tools than 8x8 Contact Center.
In our pricing comparison of 8x8 Contact Center vs. LiveVox, LiveVox's pricing starts at N/A/month and is more affordable compared to LiveVox's starting cost of N/A/month.
Our comparison of 8x8 Contact Center vs. LiveVox shows that LiveVox scores higher in usability for ease of use, meets requirements, setup & support. 8x8 Contact Center scores higher in learning curve, ease of admin, but LiveVox has the best scores overall for system usability.
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