In our comparison of Act! vs. Pega Platform, Act! is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
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Act! vs. Pega Platform both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Supported Channels, Call Routing Types, Collaboration Tools, Supported Technologies, Language & Speech, Data Management, Integration Options, After-Sales Service. In our feature comparison of Act! vs. Pega Platform, Pega Platform offers more of the most popular features and tools than Act!.
In our pricing comparison of Act! vs. Pega Platform, Pega Platform's pricing starts at N/A/month and is more affordable compared to Pega Platform's starting cost of N/A/month.
Our comparison of Act! vs. Pega Platform shows that Act! scores higher in usability for ease of admin. Pega Platform scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, but Act! has the best scores overall for system usability.
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