In our comparison of Act! vs. Zendesk Suite, Act! is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
Add suggested to comparison
Act! vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Contact Management, Systems/Administrative, Sync/Refresh, Call Management & Administration, Reporting & Analytics, Workflow Automation, Inventory Management, Customizable Items, Collaboration Tools, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Zendesk Suite, Act! offers more of the most popular features and tools than Zendesk Suite.
In our pricing comparison of Act! vs. Zendesk Suite, Act!'s pricing starts at $30/month and is more affordable compared to Zendesk Suite's starting cost of $49/month.
Our comparison of Act! vs. Zendesk Suite shows that Zendesk Suite scores higher in usability for meets requirements, setup & support, ease of admin. Act! scores higher in ease of use, learning curve, quality of support, but Zendesk Suite has the best scores overall for system usability.
Get your personalized recommendations now.
