Bright Pattern vs. Five9: Which is Best? - TopAdvisor

Bright Pattern vs. Five9: Which is Best?

Bright Pattern vs. Five9 Best Overall: Five9

In our comparison of Bright Pattern vs. Five9, Five9 is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Bright Pattern Quick Info
TA Score:
8.4
Pricing Score:
7.9
Feature Score:
7.6
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Five9 Quick Info
TA Score:
8.5
Pricing Score:
8.0
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Bright Pattern Pricing
Price Range
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* Vendor does not share prices.

Five9 Pricing
Price Range
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* Vendor does not share prices.

Features

Bright Pattern Features
  • Inbound Calling
  • Outbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Predictive Dialing
  • Performance Evaluations
  • Dashboard
  • Geographical Reporting
  • CX Analytics
  • Sentiment Analysis
  • Email Reports
  • Speech-to-Text
  • Call Flow Designer
  • SMS
  • MMS
Five9 Features
  • Inbound Calling
  • Outbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Predictive Dialing
  • Performance Evaluations
  • Dashboard
  • Geographical Reporting
  • CX Analytics
  • Sentiment Analysis
  • Email Reports
  • Speech-to-Text
  • Call Flow Designer
  • SMS
  • MMS

Alternatives

Bright Pattern Alternatives
Five9 Alternatives
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Bright Pattern vs. Five9: Detailed Comparison

Bright Pattern vs. Five9 Best Features & Functionality: Five9

Bright Pattern vs. Five9 both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Chat/IM Management, Collaboration Tools, Systems/Administrative, Governance, Risk, & Compliance (GRC), After-Sales Service. In our feature comparison of Bright Pattern vs. Five9, Five9 offers more of the most popular features and tools than Bright Pattern.

Bright Pattern vs. Five9 Best Pricing: Five9

In our pricing comparison of Bright Pattern vs. Five9, Five9's pricing starts at N/A/month and is more affordable compared to Five9's starting cost of N/A/month.

Bright Pattern vs. Five9 Best Usability: Five9

Our comparison of Bright Pattern vs. Five9 shows that Five9 scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Bright Pattern scores higher in ease of admin, but Five9 has the best scores overall for system usability.

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