CTM vs. CallRail: Which is Best? - TopAdvisor

CTM vs. CallRail: Which is Best?

CTM vs. CallRail Best Overall: CallRail

In our comparison of CTM vs. CallRail, CallRail is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CTM Quick Info
TA Score:
7.9
Pricing Score:
7.8
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
CallRail Quick Info
TA Score:
8.3
Pricing Score:
7.7
Feature Score:
7.8
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

CTM Pricing
Marketing Lite
$65
per month
Marketing Pro
$149
per month
Sales Engage
$274
per month
Enterprise
$1999
per month
CallRail Pricing
Call Tracking
Free
per number / per month
Call Tracking + Conversation Intelligence
Free
per number / per month
Call Tracking + Form Tracking
Free
per number / per month
Call Tracking Complete
Free
per number / per month

Features

CTM Features
  • ROI Reports
  • Call Log Reports
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • Geographical Reporting
  • Sentiment Analysis
  • Lead and Opportunity Tracking
  • Conversation Analytics
  • Engagement Analytics
  • Agent Analytics
  • Conversion Analytics
  • Lead Scoring
  • Call Monitoring
  • Call Scoring
CallRail Features
  • ROI Reports
  • Call Log Reports
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • Geographical Reporting
  • Sentiment Analysis
  • Lead and Opportunity Tracking
  • Conversation Analytics
  • Engagement Analytics
  • Agent Analytics
  • Conversion Analytics
  • Lead Scoring
  • Call Monitoring
  • Call Scoring

Alternatives

CTM Alternatives
CallRail Alternatives
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CTM vs. CallRail: Detailed Comparison

CTM vs. CallRail Best Features & Functionality: CallRail

CTM vs. CallRail both offer a strong set of features and functionality including Reporting & Analytics, Call Management & Administration, Call Routing Types, Language & Speech, Supported Technologies, Phone System Features, Supported Channels, Third-Party Integrations, Adobe, Integration Options, Compliance Accreditations, Customizable Items, Systems/Administrative, After-Sales Service, Lead Management, Reminders/Alerts, Limits. In our feature comparison of CTM vs. CallRail, CallRail offers more of the most popular features and tools than CTM.

CTM vs. CallRail Best Pricing: CallRail

In our pricing comparison of CTM vs. CallRail, CallRail's pricing starts at Free/month and is more affordable compared to CallRail's starting cost of Free/month.

CTM vs. CallRail Best Usability: CallRail

Our comparison of CTM vs. CallRail shows that CallRail scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. CTM scores higher in , but CallRail has the best scores overall for system usability.

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