GoToConnect
GoToConnect
TA Score
8.7

GoToConnect Overview

What is GoToConnect?

We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.


GoToConnect Pricing


Basic
$27
per user / per month
GoToConnect Pricing Details

GoToConnect Key Features


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Assign
  • Call Flip
  • Click-to-Call
  • Voicemail
  • Voicemail to Email
  • Automatic Call Distribution (ACD)
  • Intercom
  • Ring Groups
  • Auto Attendant
  • Number Porting
  • Concurrent Call Sessions
  • Call Path
  • Call Flow

Call Routing Types

  • Skills-Based Routing
  • Queue-Based Routing
  • Team-Based Routing
  • Location-Based Routing
  • Priority-Based Routing
  • Time of Day Routing
  • Last Agent Routing
GoToConnect Features Details

GoToConnect Media


GoToConnect Videos

GoToConnect TopAdvisor Score

8.7
What is this?

The Average TopAdvisor score for the Phone Systems category is 8.2

GoToConnect Editors Score

  • Ease of Use
    8.2
  • Meets Requirements
    8.1
  • Learning Curve
    8.4
  • Setup & Support
    7.2
  • Quality of Support
    8.2
  • Ease of Admin
    8

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