CallRail vs. Gong: Which is Best? - TopAdvisor

CallRail vs. Gong: Which is Best?

CallRail vs. Gong Best Overall: CallRail

In our comparison of CallRail vs. Gong, CallRail is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CallRail Quick Info
TA Score:
8.3
Pricing Score:
7.7
Feature Score:
7.8
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Gong Quick Info
TA Score:
7.9
Pricing Score:
8.3
Feature Score:
8.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

CallRail Pricing
Call Tracking
Free
per number / per month
Call Tracking + Conversation Intelligence
Free
per number / per month
Call Tracking + Form Tracking
Free
per number / per month
Call Tracking Complete
Free
per number / per month
Gong Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

CallRail Features
  • Call Log Reports
  • Call Analytics
  • Sentiment Analysis
  • Email Reports
  • Lead and Opportunity Tracking
  • Conversation Analytics
  • Call Scoring
  • Dynamic Number Insertion (DNI)
  • Customer Profiling
  • Customer Journey Mapping
  • Pipeline Management
  • Deal Management
  • Account Management
  • Call Forwarding
  • Click-to-Call
Gong Features
  • Call Log Reports
  • Call Analytics
  • Sentiment Analysis
  • Email Reports
  • Lead and Opportunity Tracking
  • Conversation Analytics
  • Call Scoring
  • Dynamic Number Insertion (DNI)
  • Customer Profiling
  • Customer Journey Mapping
  • Pipeline Management
  • Deal Management
  • Account Management
  • Call Forwarding
  • Click-to-Call

Alternatives

CallRail Alternatives
Gong Alternatives
Add to Compare

Add suggested to comparison

CallRail vs. Gong: Detailed Comparison

CallRail vs. Gong Best Features & Functionality: Gong

CallRail vs. Gong both offer a strong set of features and functionality including Customer Management, Conversational AI, Reporting & Analytics, Recording , Supported Technologies, Lead Management, Call Management & Administration, Language & Speech, Drag-and-Drop Builders/Designers, Data Migration, Customizable Items, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, Cybersecurity Features, Identity and Access Management (IAM), Systems/Administrative, After-Sales Service, Governance, Risk, & Compliance (GRC). In our feature comparison of CallRail vs. Gong, Gong offers more of the most popular features and tools than CallRail.

CallRail vs. Gong Best Pricing: Gong

In our pricing comparison of CallRail vs. Gong, Gong's pricing starts at N/A/month and is more affordable compared to Gong's starting cost of N/A/month.

CallRail vs. Gong Best Usability: CallRail

Our comparison of CallRail vs. Gong shows that CallRail scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Gong scores higher in , but CallRail has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.