Centrical vs. Enghouse Interactive: Which is Best?

Centrical vs. Enghouse Interactive: Which is Best?

Centrical vs. Enghouse Interactive Best Overall: Centrical

In our comparison of Centrical vs. Enghouse Interactive, Centrical is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Centrical Quick Info
TA Score:
9.3
Pricing Score:
8.5
Feature Score:
9.0
Usability Score:
9.0
Company Size:All Sizes
Platforms:
Enghouse Interactive Quick Info
TA Score:
8.2
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
7.4
Company Size:All Sizes
Platforms:

Pricing

Centrical Pricing
Price Range
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* Vendor does not share prices.

Enghouse Interactive Pricing
Price Range
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* Vendor does not share prices.

Features

Centrical Features
  • Complaint/Feedback Management
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Knowledge Management
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Progress Reports
  • Dashboard
  • Agent Analytics
  • Low-Code/No-Code Development
  • Salesforce
Enghouse Interactive Features
  • Complaint/Feedback Management
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Knowledge Management
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Progress Reports
  • Dashboard
  • Agent Analytics
  • Low-Code/No-Code Development
  • Salesforce

Alternatives

Centrical Alternatives
Enghouse Interactive Alternatives
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Centrical vs. Enghouse Interactive: Detailed Comparison

Centrical vs. Enghouse Interactive Best Features & Functionality: Centrical

Centrical vs. Enghouse Interactive both offer a strong set of features and functionality including Customer Management, Content Management, Reporting & Analytics, Systems/Administrative, Third-Party Integrations, Workforce Optimization, Supported Technologies. In our feature comparison of Centrical vs. Enghouse Interactive, Centrical offers more of the most popular features and tools than Enghouse Interactive.

Centrical vs. Enghouse Interactive Best Pricing: Enghouse Interactive

In our pricing comparison of Centrical vs. Enghouse Interactive, Enghouse Interactive's pricing starts at N/A/month and is more affordable compared to Enghouse Interactive's starting cost of N/A/month.

Centrical vs. Enghouse Interactive Best Usability: Centrical

Our comparison of Centrical vs. Enghouse Interactive shows that Centrical scores higher in usability for ease of use. Enghouse Interactive scores higher in meets requirements, learning curve, setup & support, ease of admin, but Centrical has the best scores overall for system usability.

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