Centrical vs. Talkdesk: Which is Best? - TopAdvisor

Centrical vs. Talkdesk: Which is Best?

Centrical vs. Talkdesk Best Overall: Centrical

In our comparison of Centrical vs. Talkdesk, Centrical is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Centrical Quick Info
TA Score:
9.3
Pricing Score:
8.5
Feature Score:
9.0
Usability Score:
9.0
Company Size:All Sizes
Platforms:
Talkdesk Quick Info
TA Score:
8.7
Pricing Score:
7.8
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Centrical Pricing
Price Range
Contact Us

* Vendor does not share prices.

Talkdesk Pricing
CX Cloud Essentials
$75
per user / per month
CX Cloud Elevate
$95
per user / per month
CX Cloud Elite
$125
per user / per month
Experience Clouds
Contact Us

Features

Centrical Features
  • Complaint/Feedback Management
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Softphone
  • Knowledge Management
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Talkdesk Features
  • Complaint/Feedback Management
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Softphone
  • Knowledge Management
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Alternatives

Centrical Alternatives
Talkdesk Alternatives
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Centrical vs. Talkdesk: Detailed Comparison

Centrical vs. Talkdesk Best Features & Functionality: Centrical

Centrical vs. Talkdesk both offer a strong set of features and functionality including Customer Management, Content Management, Reporting & Analytics, Systems/Administrative, Third-Party Integrations, Workforce Optimization, Supported Technologies. In our feature comparison of Centrical vs. Talkdesk, Centrical offers more of the most popular features and tools than Talkdesk.

Centrical vs. Talkdesk Best Pricing: Talkdesk

In our pricing comparison of Centrical vs. Talkdesk, Talkdesk's pricing starts at $75/month and is more affordable compared to Talkdesk's starting cost of $75/month.

Centrical vs. Talkdesk Best Usability: Centrical

Our comparison of Centrical vs. Talkdesk shows that Centrical scores higher in usability for ease of use, learning curve, ease of admin. Talkdesk scores higher in meets requirements, setup & support, quality of support, but Centrical has the best scores overall for system usability.

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