ConnectWise ScreenConnect vs. Help Lightning: Which is Best?

ConnectWise ScreenConnect vs. Help Lightning: Which is Best?

ConnectWise ScreenConnect vs. Help Lightning Best Overall: ConnectWise ScreenConnect

In our comparison of ConnectWise ScreenConnect vs. Help Lightning, ConnectWise ScreenConnect is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ConnectWise ScreenConnect Quick Info
TA Score:
9.0
Pricing Score:
8.4
Feature Score:
8.9
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Help Lightning Quick Info
TA Score:
8.3
Pricing Score:
7.9
Feature Score:
7.7
Usability Score:
7.9
Company Size:Large Market
Platforms:

Pricing

ConnectWise ScreenConnect Pricing
Remote Support One
$28
per user / per month
Remote Support Standard
$43
per user / per month
Remote Support Premium
$53
per user / per month
Remote Unattended Access
$31
per user / per month
Help Lightning Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

ConnectWise ScreenConnect Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Co-Browsing
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
Help Lightning Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Transfer
  • Co-Browsing
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout

Alternatives

ConnectWise ScreenConnect Alternatives
Help Lightning Alternatives
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ConnectWise ScreenConnect vs. Help Lightning: Detailed Comparison

ConnectWise ScreenConnect vs. Help Lightning Best Features & Functionality: ConnectWise ScreenConnect

ConnectWise ScreenConnect vs. Help Lightning both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Collaboration Tools, File Management, Reporting & Analytics, Data Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Password Management, Integration Options, Cybersecurity Features, After-Sales Service. In our feature comparison of ConnectWise ScreenConnect vs. Help Lightning, ConnectWise ScreenConnect offers more of the most popular features and tools than Help Lightning.

ConnectWise ScreenConnect vs. Help Lightning Best Pricing: Help Lightning

In our pricing comparison of ConnectWise ScreenConnect vs. Help Lightning, Help Lightning's pricing starts at N/A/month and is more affordable compared to Help Lightning's starting cost of N/A/month.

ConnectWise ScreenConnect vs. Help Lightning Best Usability: ConnectWise ScreenConnect

Our comparison of ConnectWise ScreenConnect vs. Help Lightning shows that ConnectWise ScreenConnect scores higher in usability for learning curve, setup & support, quality of support. Help Lightning scores higher in ease of use, meets requirements, ease of admin, but ConnectWise ScreenConnect has the best scores overall for system usability.

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