LiveAgent vs. LogMeIn Resolve: Which is Best?

LiveAgent vs. LogMeIn Resolve: Which is Best?

LiveAgent vs. LogMeIn Resolve Best Overall: LogMeIn Resolve

In our comparison of LiveAgent vs. LogMeIn Resolve, LogMeIn Resolve is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LiveAgent Quick Info
TA Score:
8.9
Pricing Score:
8.6
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:
LogMeIn Resolve Quick Info
TA Score:
9.2
Pricing Score:
8.8
Feature Score:
9.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

LiveAgent Pricing
Small Business
$15
per user / per month
Medium Business
$29
per user / per month
Large Business
$49
per user / per month
Enterprise
$69
per user / per month
LogMeIn Resolve Pricing
Starter
$23
per month
Growth
$44
per month
Advanced
$63
per month
Complete
$75
per month

Features

LiveAgent Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Sharing
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Ticket Lifecycle Management
  • Chatbots
  • Private Chat
LogMeIn Resolve Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Sharing
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Ticket Lifecycle Management
  • Chatbots
  • Private Chat

Alternatives

LiveAgent Alternatives
LogMeIn Resolve Alternatives
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LiveAgent vs. LogMeIn Resolve: Detailed Comparison

LiveAgent vs. LogMeIn Resolve Best Features & Functionality: LogMeIn Resolve

LiveAgent vs. LogMeIn Resolve both offer a strong set of features and functionality including Help Desk Features, Remote Support Features, Systems/Administrative, Identity and Access Management (IAM), Workflow Automation, Reporting & Analytics, Recording , Supported Channels, Device Management, Supported Devices/Hardware, File Management, Collaboration Tools, Appointments/Scheduling, Reminders/Alerts, Customizable Items, Cybersecurity Features, Third-Party Integrations, Microsoft 365, Supported Technologies, After-Sales Service, Cybersecurity Protection Types. In our feature comparison of LiveAgent vs. LogMeIn Resolve, LogMeIn Resolve offers more of the most popular features and tools than LiveAgent.

LiveAgent vs. LogMeIn Resolve Best Pricing: LiveAgent

In our pricing comparison of LiveAgent vs. LogMeIn Resolve, LiveAgent's pricing starts at $15/month and is more affordable compared to LogMeIn Resolve's starting cost of $23/month.

LiveAgent vs. LogMeIn Resolve Best Usability: LogMeIn Resolve

Our comparison of LiveAgent vs. LogMeIn Resolve shows that LogMeIn Resolve scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. LiveAgent scores higher in , but LogMeIn Resolve has the best scores overall for system usability.

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