In our comparison of LiveAgent vs. ServiceDesk Plus, LiveAgent is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
Add suggested to comparison
LiveAgent vs. ServiceDesk Plus both offer a strong set of features and functionality including Help Desk Features, Chat/IM Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Reporting & Analytics, Workflow Automation, Supported Channels, Accounting Features, File Management, Phone System Features, Call Management & Administration, Portal Types, Collaboration Tools, Language & Speech, Customizable Items, Drag-and-Drop Builders/Designers, Data Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Supported Technologies, After-Sales Service. In our feature comparison of LiveAgent vs. ServiceDesk Plus, LiveAgent offers more of the most popular features and tools than ServiceDesk Plus.
In our pricing comparison of LiveAgent vs. ServiceDesk Plus, ServiceDesk Plus's pricing starts at $10/month and is more affordable compared to LiveAgent's starting cost of $15/month.
Our comparison of LiveAgent vs. ServiceDesk Plus shows that ServiceDesk Plus scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. LiveAgent scores higher in setup & support, quality of support, but ServiceDesk Plus has the best scores overall for system usability.
Get your personalized recommendations now.