Vision Help Desk
Vision Help Desk
TA Score
9.1

Vision Help Desk Overview

What is Vision Help Desk?

Vision Help Desk offers a full suite of customizable tools that you can use to elevate your customer experience and streamline both your internal and external Help Desk functions. Vision Help Desk packages range from basic, must-have tools for ticketing and incident management to Enterprise-grade systems that enable agents and IT professionals to assist customers, clients, and employees with efficiency and speed.  

Vision Help Desk also provides satellite Help Desk options that give you the control to manage multiple departments or businesses through a centralized system and tool set that can be customized to exactly what you need for your business support initiatives, whether they're focused in customers, IT support, or both.   


Company:JPK Software Solutions Pvt. Ltd.
Categories:Help Desk
Platforms:

Vision Help Desk Pricing


Starter Help Desk
$12
per user / per month
Vision Help Desk Pricing Details

Vision Help Desk Key Features


Help Desk Features

  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Sharing
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Issue Management
  • Ticket Lifecycle Management

Chat/IM Management

  • Group Chat

Remote Support Features

  • Screen Sharing
Vision Help Desk Features Details

Vision Help Desk Media


Vision Help Desk Videos

Vision Help Desk TopAdvisor Score

9.1
What is this?

The Average TopAdvisor score for the Help Desk category is 7.9

Vision Help Desk Editors Score

  • Ease of Use
    7.8
  • Meets Requirements
    9
  • Learning Curve
    7.8
  • Setup & Support
    8.8
  • Ease of Admin
    8.4

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