TOPdesk vs. Vision Help Desk: Which is Best? - TopAdvisor

TOPdesk vs. Vision Help Desk: Which is Best?

TOPdesk vs. Vision Help Desk Best Overall: Vision Help Desk

In our comparison of TOPdesk vs. Vision Help Desk, Vision Help Desk is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

TOPdesk Quick Info
TA Score:
8.8
Pricing Score:
9.0
Feature Score:
9.0
Usability Score:
8.5
Company Size:All Sizes
Platforms:
Vision Help Desk Quick Info
TA Score:
9.1
Pricing Score:
8.4
Feature Score:
9.0
Usability Score:
8.7
Company Size:All Sizes
Platforms:

Pricing

TOPdesk Pricing
Price Range
Contact Us

* Vendor does not share prices.

Vision Help Desk Pricing
Starter Help Desk
$12
per user / per month
Pro Help Desk
$20
per user / per month
Satellite Help Desk
$24
per user / per month
Pro Service Desk
$32
per user / per month
Enterprise Service Desk
$48
per user / per month

Features

TOPdesk Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Issue Management
  • Ticket Lifecycle Management
  • Chatbots
  • Screen Sharing
Vision Help Desk Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Issue Management
  • Ticket Lifecycle Management
  • Chatbots
  • Screen Sharing

Alternatives

TOPdesk Alternatives
Vision Help Desk Alternatives
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TOPdesk vs. Vision Help Desk: Detailed Comparison

TOPdesk vs. Vision Help Desk Best Features & Functionality: TOPdesk

TOPdesk vs. Vision Help Desk both offer a strong set of features and functionality including Help Desk Features, Chat/IM Management, Remote Support Features, Systems/Administrative, Project Management Features, Reporting & Analytics, Supported Channels, File Management, Phone System Features, Call Management & Administration, Portal Types, Collaboration Tools, Language & Speech, Customizable Items, Report Management, Drag-and-Drop Builders/Designers, Data Management, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of TOPdesk vs. Vision Help Desk, TOPdesk offers more of the most popular features and tools than Vision Help Desk.

TOPdesk vs. Vision Help Desk Best Pricing: Vision Help Desk

In our pricing comparison of TOPdesk vs. Vision Help Desk, Vision Help Desk's pricing starts at $12/month and is more affordable compared to Vision Help Desk's starting cost of $12/month.

TOPdesk vs. Vision Help Desk Best Usability: Vision Help Desk

Our comparison of TOPdesk vs. Vision Help Desk shows that Vision Help Desk scores higher in usability for ease of use, meets requirements, setup & support. TOPdesk scores higher in learning curve, quality of support, ease of admin, but Vision Help Desk has the best scores overall for system usability.

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