In our comparison of LiveVox vs. Salesforce Service Cloud, Salesforce Service Cloud is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
Add suggested to comparison
LiveVox vs. Salesforce Service Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Survey Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Technologies, Supported Channels, Chat/IM Management, Language & Speech, Collaboration Tools, Systems/Administrative, Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations. In our feature comparison of LiveVox vs. Salesforce Service Cloud, LiveVox offers more of the most popular features and tools than Salesforce Service Cloud.
In our pricing comparison of LiveVox vs. Salesforce Service Cloud, Salesforce Service Cloud's pricing starts at $25/month and is more affordable compared to Salesforce Service Cloud's starting cost of $25/month.
Our comparison of LiveVox vs. Salesforce Service Cloud shows that Salesforce Service Cloud scores higher in usability for ease of use, learning curve, quality of support. LiveVox scores higher in meets requirements, setup & support, ease of admin, but Salesforce Service Cloud has the best scores overall for system usability.
Get your personalized recommendations now.
