LogMeIn Resolve vs. Zoho Desk: Which is Best?

LogMeIn Resolve vs. Zoho Desk: Which is Best?

LogMeIn Resolve vs. Zoho Desk Best Overall: Zoho Desk

In our comparison of LogMeIn Resolve vs. Zoho Desk, Zoho Desk is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LogMeIn Resolve Quick Info
TA Score:
9.2
Pricing Score:
8.8
Feature Score:
9.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Zoho Desk Quick Info
TA Score:
9.4
Pricing Score:
8.9
Feature Score:
9.5
Usability Score:
8.8
Company Size:All Sizes
Platforms:

Pricing

LogMeIn Resolve Pricing
Starter
$23
per month
Growth
$44
per month
Advanced
$63
per month
Complete
$75
per month
Zoho Desk Pricing
Free
Free
per user / per month
Standard
$14
per user / per month
Professional
$23
per user / per month
Enterprise
$40
per user / per month

Features

LogMeIn Resolve Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Sharing
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Issue Management
  • Ticket Lifecycle Management
  • Screen Sharing
Zoho Desk Features
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
  • Ticket Transfer
  • Ticket Sharing
  • Ticket Merge
  • Ticket Split
  • Ticket Rating
  • Agent Handoff
  • Agent Collision Detection
  • Issue Management
  • Ticket Lifecycle Management
  • Screen Sharing

Alternatives

LogMeIn Resolve Alternatives
Zoho Desk Alternatives
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LogMeIn Resolve vs. Zoho Desk: Detailed Comparison

LogMeIn Resolve vs. Zoho Desk Best Features & Functionality: Zoho Desk

LogMeIn Resolve vs. Zoho Desk both offer a strong set of features and functionality including Help Desk Features, Chat/IM Management, Systems/Administrative, Identity and Access Management (IAM), Call Management & Administration, Workflow Automation, Reporting & Analytics, Supported Channels, File Management, Collaboration Tools, Customizable Items, Integration Options, Third-Party Integrations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of LogMeIn Resolve vs. Zoho Desk, Zoho Desk offers more of the most popular features and tools than LogMeIn Resolve.

LogMeIn Resolve vs. Zoho Desk Best Pricing: Zoho Desk

In our pricing comparison of LogMeIn Resolve vs. Zoho Desk, Zoho Desk's pricing starts at Free/month and is more affordable compared to Zoho Desk's starting cost of Free/month.

LogMeIn Resolve vs. Zoho Desk Best Usability: Zoho Desk

Our comparison of LogMeIn Resolve vs. Zoho Desk shows that Zoho Desk scores higher in usability for . LogMeIn Resolve scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin, but Zoho Desk has the best scores overall for system usability.

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