Mediafly vs. Zendesk Suite: Which is Best? - TopAdvisor

Mediafly vs. Zendesk Suite: Which is Best?

Mediafly vs. Zendesk Suite Best Overall: Zendesk Suite

In our comparison of Mediafly vs. Zendesk Suite, Zendesk Suite is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Mediafly Quick Info
TA Score:
8.2
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Zendesk Suite Quick Info
TA Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Mediafly Pricing
Price Range
Contact Us

* Vendor does not share prices.

Zendesk Suite Pricing
Suite Team
$49
per user / per month
Suite Growth
$79
per user / per month
Suite Professional
$99
per user / per month
Suite Enterprise
$150
per user / per month
Suite Enterprise Plus
$215
per user / per month

Features

Mediafly Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Campaign Orchestration
  • Sales/Marketing Calendar
  • Inbound Calling
  • Outbound Calling
Zendesk Suite Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Campaign Orchestration
  • Sales/Marketing Calendar
  • Inbound Calling
  • Outbound Calling

Alternatives

Mediafly Alternatives
8.7
8.5
Zendesk Suite Alternatives
8.7
8.5
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Mediafly vs. Zendesk Suite: Detailed Comparison

Mediafly vs. Zendesk Suite Best Features & Functionality: Zendesk Suite

Mediafly vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Contact Management, Phone System Features, Help Desk Features, Systems/Administrative, Sync/Refresh, Incident Management, Call Management & Administration, Call Routing Types, Call Time Limits, Chat/IM Management, Identity and Access Management (IAM), Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Channels, Campaign Types, Language & Speech, User Calls-to-Action, Customizable Items, Collaboration Tools, File Management, Portal Types, Appointments/Scheduling, Reminders/Alerts, Data Migration, Disaster Recovery, Integration Options, Third-Party Integrations, Compliance Accreditations, Limits, After-Sales Service, Governance, Risk, & Compliance (GRC). In our feature comparison of Mediafly vs. Zendesk Suite, Zendesk Suite offers more of the most popular features and tools than Mediafly.

Mediafly vs. Zendesk Suite Best Pricing: Zendesk Suite

In our pricing comparison of Mediafly vs. Zendesk Suite, Zendesk Suite's pricing starts at $49/month and is more affordable compared to Zendesk Suite's starting cost of $49/month.

Mediafly vs. Zendesk Suite Best Usability: Zendesk Suite

Our comparison of Mediafly vs. Zendesk Suite shows that Zendesk Suite scores higher in usability for learning curve, setup & support, ease of admin. Mediafly scores higher in ease of use, meets requirements, quality of support, but Zendesk Suite has the best scores overall for system usability.

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