Creatio Overview

Creatio is a global vendor of an agentic CRM and workflow automation platform with no-code and AI at its core, designed to help organizations automate and continuously improve customer-facing and operational processes. Thousands of companies around the world use Creatio to orchestrate end-to-end customer journeys and achieve faster time-to-value with maximum flexibility.

Creatio combines a powerful no-code agentic platform (Creatio Studio) with a full CRM suite for Marketing, Sales, and Service, featuring embedded AI agents that support intelligent recommendations, predictive insights, and autonomous execution across workflows.

Why Creatio?

1. Freedom to change processes faster than ever - Creatio enables business users to design, modify, and optimize processes, applications, and AI agents using natural language and visual no-code tools without relying on developers. This allows organizations to rapidly adapt to changing business requirements and continuously improve operations.
2. Unified platform for Marketing, Sales, and Service - Creatio aligns marketing, sales, and service teams on a single, composable CRM platform, delivering seamless end-to-end processes across the entire customer lifecycle: from lead generation to order management and ongoing customer support.

Creatio provides a consistent, intuitive user experience across desktop and mobile devices, ensuring productivity anytime, anywhere.

Industry Recognition

Creatio is consistently recognized by leading industry analysts for its innovation, flexibility, and execution. The company has been named a Leader and Strong Performer in multiple Gartner and Forrester reports and has received outstanding peer-to-peer reviews for usability, automation capabilities, and customer support.