HubSpot Service Hub

HubSpot Service Hub

TA Score

7.4

Top HubSpot Service Hub Features

What are the Best HubSpot Service Hub Features?

Customer Management

Customer Profiling
Customer Journey Mapping
Customer Lifecycle Management
Pipeline Management
Deal Management
Account Management
Complaint/Feedback Management

Campaign Management

Campaign Orchestration

Reporting & Analytics

Sales Analytics
Forecasting
Dashboard
Email Reports
Campaign Monitoring
Traffic Analysis
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
360° Customer View

Drag-and-Drop Builders/Designers

Campaign Builder

Workflow Automation

Ticket Automation
Sales Automation
Email Automation

Supported Channels

Chat/IM
Email
Social Media

Campaign Types

Remarketing Campaigns

Chat/IM Management

Chatbots
Click-to-Chat
Proactive Messaging
Pre-Chat Questions

Email Management

Email Composer
Email Testing
Shared Inbox

Language & Speech

Multilingual Interface

Cash Flow Management

Payment Processing

Customizable Items

Custom Reports
Custom Forms

Collaboration Tools

Team Calendar
Workspace
Canned Snippets

Signature Management

Digital Signatures

Reminders/Alerts

Sales Triggers
Sales Signals
Email Alerts

Systems/Administrative

Knowledge Base
SLA Management
Sandbox
Multiple Currencies

Data Management

Data Deduplication

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
Single Sign-On (SSO)

Integration Options

SDKs

Third-Party Integrations

Facebook
Facebook Messenger
WhatsApp
Slack
HubSpot

Help Desk Features

Ticket Assign

After-Sales Service

Training/Tutorial
Customer Onboarding

Popular HubSpot Service Hub Comparisons

HubSpot Service Hub

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HubSpot Service Hub

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