VirtualPBX
VirtualPBX
TA Score
8.9

Top VirtualPBX Features

What are the Best VirtualPBX Features?


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • SIP Trunking

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Back
  • Call Mute
  • Call Barge
  • Call Whisper
  • Automatic Call Distribution (ACD)
  • Ring Groups
  • Auto Attendant
  • Call Flow
  • Music on Hold

Reporting & Analytics

  • Call Log Reports
  • Call Analytics
  • Agent Analytics
  • Call Monitoring

Recording

  • Call Recording

Supported Channels

  • Voice
  • SMS
  • MMS

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing

Collaboration Tools

  • Wallboard

Customizable Items

  • Custom Greetings

Language & Speech

  • Speech-to-Text
  • Transcriptions

Drag-and-Drop Builders/Designers

  • Call Flow Designer

Integration Options

  • APIs
  • Webhooks

Third-Party Integrations

  • AWS
  • Zapier

Microsoft 365

  • Microsoft Teams

Compliance Accreditations

  • DISA

Systems/Administrative

  • Directory Management
  • Centralized Console

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • 24/7 Support
  • Dedicated Account Manager

Limits

  • Device Limit
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