8x8 X Series vs. Twilio Voice: Which is Best?

8x8 X Series vs. Twilio Voice: Which is Best?

8x8 X Series vs. Twilio Voice Best Overall: Twilio Voice

In our comparison of 8x8 X Series vs. Twilio Voice, Twilio Voice is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
TA Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Twilio Voice Quick Info
TA Score:
9.0
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
8.4
Company Size:Mid Market, Large Market
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
Twilio Voice Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
Twilio Voice Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Alternatives

8x8 X Series Alternatives
Twilio Voice Alternatives
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8x8 X Series vs. Twilio Voice: Detailed Comparison

8x8 X Series vs. Twilio Voice Best Features & Functionality: Twilio Voice

8x8 X Series vs. Twilio Voice both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Language & Speech, Workflow Automation, Supported Channels, Enhancements & Personalization, Customizable Items, Integration Options, Third-Party Integrations, Compliance Accreditations, Systems/Administrative, Cybersecurity Features, After-Sales Service. In our feature comparison of 8x8 X Series vs. Twilio Voice, Twilio Voice offers more of the most popular features and tools than 8x8 X Series.

8x8 X Series vs. Twilio Voice Best Pricing: Twilio Voice

In our pricing comparison of 8x8 X Series vs. Twilio Voice, Twilio Voice's pricing starts at N/A/month and is more affordable compared to Twilio Voice's starting cost of N/A/month.

8x8 X Series vs. Twilio Voice Best Usability: Twilio Voice

Our comparison of 8x8 X Series vs. Twilio Voice shows that Twilio Voice scores higher in usability for setup & support, quality of support, ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, learning curve, but Twilio Voice has the best scores overall for system usability.

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