Act! vs. SugarCRM: Which is Best? - TopAdvisor

Act! vs. SugarCRM: Which is Best?

Act! vs. SugarCRM Best Overall: Act!

In our comparison of Act! vs. SugarCRM, Act! is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Dashboard
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
SugarCRM Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Dashboard
  • Update/Patch Automation
  • Call Lists
  • Product Catalog

Alternatives

Act! Alternatives
8.5
SugarCRM Alternatives
8.5
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Act! vs. SugarCRM: Detailed Comparison

Act! vs. SugarCRM Best Features & Functionality: SugarCRM

Act! vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Act! vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Act!.

Act! vs. SugarCRM Best Pricing: Act!

In our pricing comparison of Act! vs. SugarCRM, Act!'s pricing starts at $30/month and is more affordable compared to SugarCRM's starting cost of $49/month.

Act! vs. SugarCRM Best Usability: SugarCRM

Our comparison of Act! vs. SugarCRM shows that SugarCRM scores higher in usability for meets requirements, setup & support, quality of support. Act! scores higher in ease of use, learning curve, ease of admin, but SugarCRM has the best scores overall for system usability.

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