SugarCRM
SugarCRM
TA Score
8.7

SugarCRM Overview

What is SugarCRM?

At SugarCRM, we enable companies to build extraordinary customer relationships by delivering the most innovative products and services to understand and engage with customers. 

Unlike traditional CRM solutions that focus on management and reporting, at SugarCRM, we put the individual user at the center of our CRM solution:
We’re eliminating the drudgery of endless data entry, with a CRM that’s intuitive, customizable and easy to use.

We enable people to do their job better by giving them the right information, when they need it, before they even ask.    

And we power individual-to-individual “i2i” connections between employees and customers, orchestrating complex interactions across the organization over the entire customer journey.


SugarCRM Awards

2024
All Years
SugarCRM - Editors Choice 2024

Company:SugarCRM Inc.
Platforms:

SugarCRM Pricing


Sell
$49
per user / per month
SugarCRM Pricing Details

SugarCRM Key Features


Customer Management

  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management

Lead Management

  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing

Campaign Management

  • Campaign Orchestration
SugarCRM Features Details

SugarCRM Media


SugarCRM Videos

SugarCRM TopAdvisor Score

8.7
What is this?

The Average TopAdvisor score for the Customer Relationship Management (CRM) category is 7.8

SugarCRM Editors Score

  • Ease of Use
    7.6
  • Meets Requirements
    7.9
  • Learning Curve
    8.1
  • Setup & Support
    9.1
  • Quality of Support
    8.6
  • Ease of Admin
    7.5

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