Alvaria CX Suite vs. Five9: Which is Best? - TopAdvisor

Alvaria CX Suite vs. Five9: Which is Best?

Alvaria CX Suite vs. Five9 Best Overall: Five9

In our comparison of Alvaria CX Suite vs. Five9, Five9 is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alvaria CX Suite Quick Info
TA Score:
7.2
Pricing Score:
7.0
Feature Score:
6.8
Usability Score:
7.0
Company Size:All Sizes
Platforms:
Five9 Quick Info
TA Score:
8.5
Pricing Score:
8.0
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Alvaria CX Suite Pricing
Price Range
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Five9 Pricing
Price Range
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* Vendor does not share prices.

Features

Alvaria CX Suite Features
  • Inbound Calling
  • Outbound Calling
  • Call Waiting
  • Call Back
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Voice Assistant
  • Skills-Based Routing
  • Data-Driven Routing
  • Last Agent Routing
  • Customer Profiling
  • CX Analytics
  • Campaign Monitoring
  • Engagement Analytics
Five9 Features
  • Inbound Calling
  • Outbound Calling
  • Call Waiting
  • Call Back
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Voice Assistant
  • Skills-Based Routing
  • Data-Driven Routing
  • Last Agent Routing
  • Customer Profiling
  • CX Analytics
  • Campaign Monitoring
  • Engagement Analytics

Alternatives

Alvaria CX Suite Alternatives
Five9 Alternatives
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Alvaria CX Suite vs. Five9: Detailed Comparison

Alvaria CX Suite vs. Five9 Best Features & Functionality: Five9

Alvaria CX Suite vs. Five9 both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Chat/IM Management, Collaboration Tools, Systems/Administrative, Governance, Risk, & Compliance (GRC), After-Sales Service. In our feature comparison of Alvaria CX Suite vs. Five9, Five9 offers more of the most popular features and tools than Alvaria CX Suite.

Alvaria CX Suite vs. Five9 Best Pricing: Five9

In our pricing comparison of Alvaria CX Suite vs. Five9, Five9's pricing starts at N/A/month and is more affordable compared to Five9's starting cost of N/A/month.

Alvaria CX Suite vs. Five9 Best Usability: Five9

Our comparison of Alvaria CX Suite vs. Five9 shows that Five9 scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Alvaria CX Suite scores higher in , but Five9 has the best scores overall for system usability.

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