Enghouse Interactive vs. Five9: Which is Best?

Enghouse Interactive vs. Five9: Which is Best?

Enghouse Interactive vs. Five9 Best Overall: Five9

In our comparison of Enghouse Interactive vs. Five9, Five9 is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Enghouse Interactive Quick Info
TA Score:
8.2
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
7.4
Company Size:All Sizes
Platforms:
Five9 Quick Info
TA Score:
8.5
Pricing Score:
8.0
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Enghouse Interactive Pricing
Price Range
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* Vendor does not share prices.

Five9 Pricing
Price Range
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* Vendor does not share prices.

Features

Enghouse Interactive Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Call Log Reports
  • Forecasting
  • Dashboard
  • Call Analytics
  • IVR Reports
  • Speech-to-Text
  • Campaign Builder
Five9 Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Call Log Reports
  • Forecasting
  • Dashboard
  • Call Analytics
  • IVR Reports
  • Speech-to-Text
  • Campaign Builder

Alternatives

Enghouse Interactive Alternatives
Five9 Alternatives
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Enghouse Interactive vs. Five9: Detailed Comparison

Enghouse Interactive vs. Five9 Best Features & Functionality: Enghouse Interactive

Enghouse Interactive vs. Five9 both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Channels, Chat/IM Management, Customizable Items, Data Management, Identity and Access Management (IAM), Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Content Management, Supported Technologies, After-Sales Service. In our feature comparison of Enghouse Interactive vs. Five9, Enghouse Interactive offers more of the most popular features and tools than Five9.

Enghouse Interactive vs. Five9 Best Pricing: Five9

In our pricing comparison of Enghouse Interactive vs. Five9, Five9's pricing starts at N/A/month and is more affordable compared to Five9's starting cost of N/A/month.

Enghouse Interactive vs. Five9 Best Usability: Five9

Our comparison of Enghouse Interactive vs. Five9 shows that Five9 scores higher in usability for ease of use, meets requirements, quality of support. Enghouse Interactive scores higher in learning curve, setup & support, ease of admin, but Five9 has the best scores overall for system usability.

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