Enghouse Interactive vs. LiveVox: Which is Best?

Enghouse Interactive vs. LiveVox: Which is Best?

Enghouse Interactive vs. LiveVox Best Overall: LiveVox

In our comparison of Enghouse Interactive vs. LiveVox, LiveVox is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Enghouse Interactive Quick Info
TA Score:
8.2
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
7.4
Company Size:All Sizes
Platforms:
LiveVox Quick Info
TA Score:
8.9
Pricing Score:
8.6
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Enghouse Interactive Pricing
Price Range
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* Vendor does not share prices.

LiveVox Pricing
Price Range
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* Vendor does not share prices.

Features

Enghouse Interactive Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Event-Driven Routing
  • Customer Profiling
  • Voice
  • Chat/IM
  • Email
  • Social Media
  • Chatbots
LiveVox Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Event-Driven Routing
  • Customer Profiling
  • Voice
  • Chat/IM
  • Email
  • Social Media
  • Chatbots

Alternatives

Enghouse Interactive Alternatives
LiveVox Alternatives
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Enghouse Interactive vs. LiveVox: Detailed Comparison

Enghouse Interactive vs. LiveVox Best Features & Functionality: LiveVox

Enghouse Interactive vs. LiveVox both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Supported Channels, Chat/IM Management, Reporting & Analytics, Language & Speech, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies. In our feature comparison of Enghouse Interactive vs. LiveVox, LiveVox offers more of the most popular features and tools than Enghouse Interactive.

Enghouse Interactive vs. LiveVox Best Pricing: LiveVox

In our pricing comparison of Enghouse Interactive vs. LiveVox, LiveVox's pricing starts at N/A/month and is more affordable compared to LiveVox's starting cost of N/A/month.

Enghouse Interactive vs. LiveVox Best Usability: LiveVox

Our comparison of Enghouse Interactive vs. LiveVox shows that LiveVox scores higher in usability for ease of use, meets requirements, ease of admin. Enghouse Interactive scores higher in learning curve, setup & support, but LiveVox has the best scores overall for system usability.

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