Enghouse Interactive vs. RingCentral Contact Center: Which is Best?

Enghouse Interactive vs. RingCentral Contact Center: Which is Best?

Enghouse Interactive vs. RingCentral Contact Center Best Overall: RingCentral Contact Center

In our comparison of Enghouse Interactive vs. RingCentral Contact Center, RingCentral Contact Center is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Enghouse Interactive Quick Info
TA Score:
8.2
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
7.4
Company Size:All Sizes
Platforms:
RingCentral Contact Center Quick Info
TA Score:
9.0
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Enghouse Interactive Pricing
Price Range
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* Vendor does not share prices.

RingCentral Contact Center Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Enghouse Interactive Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Skills-Based Routing
  • Event-Driven Routing
  • Team-Based Routing
  • Omnichannel Routing
  • Call Log Reports
  • Forecasting
  • Dashboard
RingCentral Contact Center Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Skills-Based Routing
  • Event-Driven Routing
  • Team-Based Routing
  • Omnichannel Routing
  • Call Log Reports
  • Forecasting
  • Dashboard

Alternatives

Enghouse Interactive Alternatives
RingCentral Contact Center Alternatives
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Enghouse Interactive vs. RingCentral Contact Center: Detailed Comparison

Enghouse Interactive vs. RingCentral Contact Center Best Features & Functionality: RingCentral Contact Center

Enghouse Interactive vs. RingCentral Contact Center both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Customizable Items, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations. In our feature comparison of Enghouse Interactive vs. RingCentral Contact Center, RingCentral Contact Center offers more of the most popular features and tools than Enghouse Interactive.

Enghouse Interactive vs. RingCentral Contact Center Best Pricing: RingCentral Contact Center

In our pricing comparison of Enghouse Interactive vs. RingCentral Contact Center, RingCentral Contact Center's pricing starts at N/A/month and is more affordable compared to RingCentral Contact Center's starting cost of N/A/month.

Enghouse Interactive vs. RingCentral Contact Center Best Usability: RingCentral Contact Center

Our comparison of Enghouse Interactive vs. RingCentral Contact Center shows that RingCentral Contact Center scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Enghouse Interactive scores higher in learning curve, but RingCentral Contact Center has the best scores overall for system usability.

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