Enghouse Interactive vs. Talkdesk: Which is Best?

Enghouse Interactive vs. Talkdesk: Which is Best?

Enghouse Interactive vs. Talkdesk Best Overall: Talkdesk

In our comparison of Enghouse Interactive vs. Talkdesk, Talkdesk is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Enghouse Interactive Quick Info
TA Score:
8.2
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
7.4
Company Size:All Sizes
Platforms:
Talkdesk Quick Info
TA Score:
8.7
Pricing Score:
7.8
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Enghouse Interactive Pricing
Price Range
Contact Us

* Vendor does not share prices.

Talkdesk Pricing
CX Cloud Essentials
$75
per user / per month
CX Cloud Elevate
$95
per user / per month
CX Cloud Elite
$125
per user / per month
Experience Clouds
Contact Us

Features

Enghouse Interactive Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Skills-Based Routing
  • Event-Driven Routing
  • Complaint/Feedback Management
  • Voice
  • Chat/IM
  • Email
  • Social Media
Talkdesk Features
  • Inbound Calling
  • Outbound Calling
  • International Calling
  • Caller ID
  • Call Queue
  • Automatic Call Distribution (ACD)
  • IVR
  • Number Porting
  • Skills-Based Routing
  • Event-Driven Routing
  • Complaint/Feedback Management
  • Voice
  • Chat/IM
  • Email
  • Social Media

Alternatives

Enghouse Interactive Alternatives
Talkdesk Alternatives
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Enghouse Interactive vs. Talkdesk: Detailed Comparison

Enghouse Interactive vs. Talkdesk Best Features & Functionality: Enghouse Interactive

Enghouse Interactive vs. Talkdesk both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Supported Channels, Chat/IM Management, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Data Management, Identity and Access Management (IAM), Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Content Management, Supported Technologies, After-Sales Service. In our feature comparison of Enghouse Interactive vs. Talkdesk, Enghouse Interactive offers more of the most popular features and tools than Talkdesk.

Enghouse Interactive vs. Talkdesk Best Pricing: Talkdesk

In our pricing comparison of Enghouse Interactive vs. Talkdesk, Talkdesk's pricing starts at $75/month and is more affordable compared to Talkdesk's starting cost of $75/month.

Enghouse Interactive vs. Talkdesk Best Usability: Talkdesk

Our comparison of Enghouse Interactive vs. Talkdesk shows that Talkdesk scores higher in usability for ease of use, quality of support. Enghouse Interactive scores higher in meets requirements, learning curve, setup & support, ease of admin, but Talkdesk has the best scores overall for system usability.

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