Five9 vs. Sharpen: Which is Best? - TopAdvisor

Five9 vs. Sharpen: Which is Best?

Five9 vs. Sharpen Best Overall: Five9

In our comparison of Five9 vs. Sharpen, Five9 is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Five9 Quick Info
TA Score:
8.5
Pricing Score:
8.0
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Sharpen Quick Info
TA Score:
8.3
Pricing Score:
7.9
Feature Score:
8.4
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Five9 Pricing
Price Range
Contact Us

* Vendor does not share prices.

Sharpen Pricing
Sharpen Empower MyQ
$25
per month
Sharpen Empower
$139
per month
Sharpen Empower Out
$164
per month

Features

Five9 Features
  • Inbound Calling
  • Outbound Calling
  • Softphone
  • IVR
  • Call Flow
  • Event-Driven Routing
  • Time of Day Routing
  • Performance Evaluations
  • Dashboard
  • Geographical Reporting
  • CX Analytics
  • Sentiment Analysis
  • Email Reports
  • Case Management
  • Speech-to-Text
Sharpen Features
  • Inbound Calling
  • Outbound Calling
  • Softphone
  • IVR
  • Call Flow
  • Event-Driven Routing
  • Time of Day Routing
  • Performance Evaluations
  • Dashboard
  • Geographical Reporting
  • CX Analytics
  • Sentiment Analysis
  • Email Reports
  • Case Management
  • Speech-to-Text

Alternatives

Five9 Alternatives
Sharpen Alternatives
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Five9 vs. Sharpen: Detailed Comparison

Five9 vs. Sharpen Best Features & Functionality: Sharpen

Five9 vs. Sharpen both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Reporting & Analytics, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Chat/IM Management, Customizable Items, Collaboration Tools, Systems/Administrative, Data Management, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Supported Technologies, After-Sales Service. In our feature comparison of Five9 vs. Sharpen, Sharpen offers more of the most popular features and tools than Five9.

Five9 vs. Sharpen Best Pricing: Sharpen

In our pricing comparison of Five9 vs. Sharpen, Sharpen's pricing starts at $25/month and is more affordable compared to Sharpen's starting cost of $25/month.

Five9 vs. Sharpen Best Usability: Five9

Our comparison of Five9 vs. Sharpen shows that Five9 scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Sharpen scores higher in , but Five9 has the best scores overall for system usability.

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