Freshsales vs. SugarCRM: Which is Best? - TopAdvisor

Freshsales vs. SugarCRM: Which is Best?

Freshsales vs. SugarCRM Best Overall: SugarCRM

In our comparison of Freshsales vs. SugarCRM, SugarCRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshsales Quick Info
TA Score:
8.1
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.8
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Freshsales Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Voice
  • Chat/IM
SugarCRM Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Voice
  • Chat/IM

Alternatives

Freshsales Alternatives
8.7
8.5
SugarCRM Alternatives
8.7
8.5
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Freshsales vs. SugarCRM: Detailed Comparison

Freshsales vs. SugarCRM Best Features & Functionality: SugarCRM

Freshsales vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Freshsales vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Freshsales.

Freshsales vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of Freshsales vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.

Freshsales vs. SugarCRM Best Usability: SugarCRM

Our comparison of Freshsales vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, setup & support, quality of support. Freshsales scores higher in ease of use, meets requirements, ease of admin, but SugarCRM has the best scores overall for system usability.

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