Gladly vs. LiveVox: Which is Best? - TopAdvisor

Gladly vs. LiveVox: Which is Best?

Gladly vs. LiveVox Best Overall: LiveVox

In our comparison of Gladly vs. LiveVox, LiveVox is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Gladly Quick Info
TA Score:
7.7
Pricing Score:
7.2
Feature Score:
7.4
Usability Score:
7.3
Company Size:All Sizes
Platforms:
LiveVox Quick Info
TA Score:
8.9
Pricing Score:
8.6
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Gladly Pricing
Hero Package
$180
per user / per month
Superhero Package
$210
per user / per month
LiveVox Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Gladly Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
LiveVox Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Alternatives

Gladly Alternatives
LiveVox Alternatives
Add to Compare

Add suggested to comparison

Gladly vs. LiveVox: Detailed Comparison

Gladly vs. LiveVox Best Features & Functionality: LiveVox

Gladly vs. LiveVox both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Supported Channels, Chat/IM Management, Reporting & Analytics, Language & Speech, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies. In our feature comparison of Gladly vs. LiveVox, LiveVox offers more of the most popular features and tools than Gladly.

Gladly vs. LiveVox Best Pricing: LiveVox

In our pricing comparison of Gladly vs. LiveVox, LiveVox's pricing starts at N/A/month and is more affordable compared to LiveVox's starting cost of N/A/month.

Gladly vs. LiveVox Best Usability: LiveVox

Our comparison of Gladly vs. LiveVox shows that LiveVox scores higher in usability for ease of use, meets requirements, learning curve, setup & support. Gladly scores higher in ease of admin, but LiveVox has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.