Keap vs. Zendesk Suite: Which is Best? - TopAdvisor

Keap vs. Zendesk Suite: Which is Best?

Keap vs. Zendesk Suite Best Overall: Zendesk Suite

In our comparison of Keap vs. Zendesk Suite, Zendesk Suite is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Keap Quick Info
TA Score:
8.5
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Zendesk Suite Quick Info
TA Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Keap Pricing
Pro
$129
per month
Max
$199
per month
Zendesk Suite Pricing
Suite Team
$49
per user / per month
Suite Growth
$79
per user / per month
Suite Professional
$99
per user / per month
Suite Enterprise
$150
per user / per month
Suite Enterprise Plus
$215
per user / per month

Features

Keap Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Contact Database
  • Contact Groups
  • Contact Sharing
  • Segmentation/Grouping
  • Sandbox
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
Zendesk Suite Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Contact Database
  • Contact Groups
  • Contact Sharing
  • Segmentation/Grouping
  • Sandbox
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)

Alternatives

Keap Alternatives
8.7
Zendesk Suite Alternatives
8.7
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Keap vs. Zendesk Suite: Detailed Comparison

Keap vs. Zendesk Suite Best Features & Functionality: Keap

Keap vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Lead Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Keap vs. Zendesk Suite, Keap offers more of the most popular features and tools than Zendesk Suite.

Keap vs. Zendesk Suite Best Pricing: Zendesk Suite

In our pricing comparison of Keap vs. Zendesk Suite, Zendesk Suite's pricing starts at $49/month and is more affordable compared to Keap's starting cost of $129/month.

Keap vs. Zendesk Suite Best Usability: Keap

Our comparison of Keap vs. Zendesk Suite shows that Keap scores higher in usability for ease of use, meets requirements, learning curve, quality of support. Zendesk Suite scores higher in setup & support, ease of admin, but Keap has the best scores overall for system usability.

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