Liveops vs. Talkdesk: Which is Best? - TopAdvisor

Liveops vs. Talkdesk: Which is Best?

Liveops vs. Talkdesk Best Overall: Talkdesk

In our comparison of Liveops vs. Talkdesk, Talkdesk is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Liveops Quick Info
TA Score:
7.8
Pricing Score:
7.5
Feature Score:
7.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Talkdesk Quick Info
TA Score:
8.7
Pricing Score:
7.8
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Liveops Pricing
Price Range
Contact Us

* Vendor does not share prices.

Talkdesk Pricing
CX Cloud Essentials
$75
per user / per month
CX Cloud Elevate
$95
per user / per month
CX Cloud Elite
$125
per user / per month
Experience Clouds
Contact Us

Features

Liveops Features
  • Inbound Calling
  • Outbound Calling
  • Voicemail
  • IVR
  • Auto Attendant
  • Omnichannel Routing
  • Voicemail Routing
  • Case Management
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
  • Chatbots
  • Audio Conferencing
Talkdesk Features
  • Inbound Calling
  • Outbound Calling
  • Voicemail
  • IVR
  • Auto Attendant
  • Omnichannel Routing
  • Voicemail Routing
  • Case Management
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
  • Chatbots
  • Audio Conferencing

Alternatives

Liveops Alternatives
Talkdesk Alternatives
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Liveops vs. Talkdesk: Detailed Comparison

Liveops vs. Talkdesk Best Features & Functionality: Talkdesk

Liveops vs. Talkdesk both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Supported Channels, Chat/IM Management, Reporting & Analytics, Recording , Language & Speech, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Microsoft 365, Course Management, Workforce Optimization, Supported Technologies. In our feature comparison of Liveops vs. Talkdesk, Talkdesk offers more of the most popular features and tools than Liveops.

Liveops vs. Talkdesk Best Pricing: Talkdesk

In our pricing comparison of Liveops vs. Talkdesk, Talkdesk's pricing starts at $75/month and is more affordable compared to Talkdesk's starting cost of $75/month.

Liveops vs. Talkdesk Best Usability: Talkdesk

Our comparison of Liveops vs. Talkdesk shows that Talkdesk scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Liveops scores higher in learning curve, but Talkdesk has the best scores overall for system usability.

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