LiveVox vs. Talkdesk: Which is Best? - TopAdvisor

LiveVox vs. Talkdesk: Which is Best?

LiveVox vs. Talkdesk Best Overall: LiveVox

In our comparison of LiveVox vs. Talkdesk, LiveVox is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LiveVox Quick Info
TA Score:
8.9
Pricing Score:
8.6
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Talkdesk Quick Info
TA Score:
8.7
Pricing Score:
7.8
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

LiveVox Pricing
Price Range
Contact Us

* Vendor does not share prices.

Talkdesk Pricing
CX Cloud Essentials
$75
per user / per month
CX Cloud Elevate
$95
per user / per month
CX Cloud Elite
$125
per user / per month
Experience Clouds
Contact Us

Features

LiveVox Features
  • Inbound Calling
  • Outbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Auto Attendant
  • Call Flow
  • Event-Driven Routing
  • Customer Profiling
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
  • Chatbots
  • Performance Evaluations
Talkdesk Features
  • Inbound Calling
  • Outbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Auto Attendant
  • Call Flow
  • Event-Driven Routing
  • Customer Profiling
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
  • Chatbots
  • Performance Evaluations

Alternatives

LiveVox Alternatives
Talkdesk Alternatives
Add to Compare

Add suggested to comparison

LiveVox vs. Talkdesk: Detailed Comparison

LiveVox vs. Talkdesk Best Features & Functionality: LiveVox

LiveVox vs. Talkdesk both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Supported Channels, Chat/IM Management, Reporting & Analytics, Language & Speech, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies. In our feature comparison of LiveVox vs. Talkdesk, LiveVox offers more of the most popular features and tools than Talkdesk.

LiveVox vs. Talkdesk Best Pricing: Talkdesk

In our pricing comparison of LiveVox vs. Talkdesk, Talkdesk's pricing starts at $75/month and is more affordable compared to Talkdesk's starting cost of $75/month.

LiveVox vs. Talkdesk Best Usability: Talkdesk

Our comparison of LiveVox vs. Talkdesk shows that Talkdesk scores higher in usability for ease of use, learning curve, quality of support. LiveVox scores higher in meets requirements, setup & support, ease of admin, but Talkdesk has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.