In our comparison of Pipedrive vs. Zendesk Suite, Pipedrive is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.
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Pipedrive vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Lead Management, Email Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Password Management, Reporting & Analytics, Project Management Features, Supported Channels, Conferencing Capabilities, Cash Flow Management, Inventory Management, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Data Management, Data Migration, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Pipedrive vs. Zendesk Suite, Pipedrive offers more of the most popular features and tools than Zendesk Suite.
In our pricing comparison of Pipedrive vs. Zendesk Suite, Zendesk Suite's pricing starts at $49/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.
Our comparison of Pipedrive vs. Zendesk Suite shows that Pipedrive scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Zendesk Suite scores higher in ease of admin, but Pipedrive has the best scores overall for system usability.
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