Salesforce Sales Cloud vs. Zoho CRM: Which is Best?

Salesforce Sales Cloud vs. Zoho CRM: Which is Best?

Salesforce Sales Cloud vs. Zoho CRM Best Overall: Zoho CRM

In our comparison of Salesforce Sales Cloud vs. Zoho CRM, Zoho CRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Salesforce Sales Cloud Quick Info
TA Score:
8.5
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Zoho CRM Quick Info
TA Score:
8.5
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Salesforce Sales Cloud Pricing
Starter
$25
per user / per month
Professional
$75
per user / per month
Enterprise
$150
per user / per month
Unlimited
$300
per user / per month
Zoho CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Salesforce Sales Cloud Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • Activity Logs
  • Sales Analytics
Zoho CRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • Activity Logs
  • Sales Analytics

Alternatives

Salesforce Sales Cloud Alternatives
8.7
8.5
Zoho CRM Alternatives
8.7
8.5
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Salesforce Sales Cloud vs. Zoho CRM: Detailed Comparison

Salesforce Sales Cloud vs. Zoho CRM Best Features & Functionality: Zoho CRM

Salesforce Sales Cloud vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Channels, Language & Speech, Inventory Management, Customizable Items, Collaboration Tools, File Management, Systems/Administrative, Data Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, Supported Technologies, After-Sales Service. In our feature comparison of Salesforce Sales Cloud vs. Zoho CRM, Zoho CRM offers more of the most popular features and tools than Salesforce Sales Cloud.

Salesforce Sales Cloud vs. Zoho CRM Best Pricing: Zoho CRM

In our pricing comparison of Salesforce Sales Cloud vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.

Salesforce Sales Cloud vs. Zoho CRM Best Usability: Salesforce Sales Cloud

Our comparison of Salesforce Sales Cloud vs. Zoho CRM shows that Salesforce Sales Cloud scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Zoho CRM scores higher in quality of support, but Salesforce Sales Cloud has the best scores overall for system usability.

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